Community Care Guidelines

Thank you for getting in touch with Sanitarium and for the important work you’re doing in your community. We value every request we receive and recognise the dedication behind each local program, project and activity.

Sanitarium supports community initiatives that help improve access to nutritious food and promote healthier living. As part of this focus, we work in partnership with national organisations like Foodbank Australia, Life Ed and local organisations that help deliver food relief and nutrition support to people experiencing hardship. This includes contributing products and resources that reach charities, community groups and school breakfast programs across Australia. You can find more information about our broader social purpose work at http://www.sanitarium.com.au/social-purpose.

If you’re submitting a request for support, the guidelines below outline the key information we consider and is what helps us assess your request efficiently.

Our Community Care Approach

Here are a few things to keep in mind when reaching out to us:

  • Tell us about the heart of your program.
    If your activity supports healthy eating or nutrition education, please let us know. These areas are especially important to us.
  • Share the details.
    Including when and where your activity will take place, who it will reach, and what support you’re hoping for helps us understand how we may be able to assist.
  • We love hearing the outcomes.
    If we’re able to support your program, we kindly ask for a short update afterwards such as a brief report, story or a few approved photos. This helps us understand the impact of our support and may assist with future requests.

Helpful Things to Know Before Applying

We want to set clear expectations to help you plan with confidence:

  • Timing is important.
    Please send your request at least 12 weeks before your activity so we can assess it and coordinate logistics if we’re able to help.
  • Most support is provided in-kind.
    We typically offer product donations. However, transport and logistics can be challenging, especially for small or remote locations, which may mean we’re unable to assist in some cases.
  • Delivery information matters.
    All deliveries must be to a business address. Please let us know if there are any access requirements at the delivery point.
  • Sponsorship requests.
    If you’re seeking brand sponsorship where promotional benefits are involved, our marketing teams assess these separately. Please contact our Customer Relations team here

Thank you again for taking the time to contact us. We truly value your commitment to supporting your community and wish you every success with your program.

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