Standard conditions of purchase of goods and/or Services by Australian Health & Nutrition Association Limited ABN 63 096 452 972 trading as Sanitarium Health Food Company.


1.    In these Conditions, unless the context requires otherwise:

“Anti-Corruption Laws” means any law prohibiting or relating to bribery, corruption, kickbacks, secret commissions or money laundering, including, without limitation, the Foreign Corrupt Practices Act 1977 (US), the Bribery Act 2010 (UK), the Criminal Code Act 1995 (Cth) and any anti-corruption regulations and provisions applicable in the European Union or in any of the locations in which Sanitarium carries on business.

“Change of Control” means, with respect to a party, any transaction or occurrence (or series of transactions or occurrences during any one (1) year period) that results in:

(a) a new person or group of persons beneficially holding in the aggregate, whether directly or indirectly, more than fifty percent (50%) of the Voting Power in the party;

(b) a sale of all or substantially all of the assets, liabilities and business of the party to, or a consolidation, merger, or other business combination involving a transfer of all or substantially all of the assets, liabilities and business of the party with, or in combination with, any other new person; or

(c) a reverse merger in which the party is the surviving entity but in which more than fifty percent (50%) of the Voting Power in the party is acquired by a new person or group of persons.

“Conditions” means these terms and conditions.

“Confidential Information” means, in relation to a Discloser, information however held or recorded relating to the Discloser, its business or assets including financial or taxation information, information relating to customers or suppliers, present and future business and marketing plans, particulars of employees or contractors, product formulations and manufacturing processes, the terms of the Contract and any other information which the Discloser identifies as confidential, but does not include information that:

(d) is, or has become, part of the public domain otherwise than through a breach of an obligation of confidence owed to the Discloser;

(e) was in the Recipient’s possession prior to disclosure by the Discloser and was not obtained in breach of an obligation of confidence owed to the Discloser; or

(f) is received by the Recipient from a third party in circumstances that do not give rise to a breach of an obligation of confidence owed to the Discloser.

“Contract” means the contract between Sanitarium and the Supplier for the supply of Goods and/or Services described in the Order, on the terms specified in the Order, the Specifications and these Conditions.

“Corporations Act” means the Corporations Act 2001 (Cth).

“Discloser” means a person who discloses Confidential Information to a Recipient.

“Goods” means any goods supplied or to be supplied by the Supplier to Sanitarium under the Contract including their packaging and any replacement goods.

“Intellectual Property Rights” means all intellectual property rights including, without limitation, copyright, patents, trade marks (whether registered or not), brand names, trade names and any other rights of a proprietary nature in or to the results of intellectual activity in the industrial, commercial, scientific, literary or artistic fields, whether registrable or not and wherever existing in the world.

“Order” means a written order from Sanitarium to the Supplier for Goods and/or Services.

“Personnel” means all officers, employees, agents and contractors of the relevant party.

“Recipient” means a person who receives Confidential Information of the Discloser.

“Sanitarium” means Australian Health & Nutrition Association Limited (ABN 63 096 452 872) trading as Sanitarium Health Food Company.

“Site” means any or all of the factories and offices that Sanitarium may, currently or in the future, operate from.

“Services” means any services supplied or to be supplied by the Supplier to Sanitarium under the Contract or in connection with the Goods.

“Specifications” means to the extent the Contract relates to Goods, the “Specification to Supply” attached to these Conditions as Annexure A.

“Supplier” means the person to whom the Order is addressed.

“Voting Power” has the meaning given in section 610 of the Corporations Act.

2.    By supplying or agreeing to supply the Goods and/or Services to Sanitarium, the Supplier acknowledges that the Supplier has read and understands these Conditions and accepts and agrees to be bound by these Conditions.

3.    Subject to clause 33, these Conditions, the terms on the Order and the Specifications, if this Contract relates to Goods, constitute the entire agreement between Sanitarium and the Supplier for the supply of the Goods and/or Services the subject of the Order.  No other terms and conditions (including, without limitation, those of the Supplier) or any modifications to the Conditions, Order or Specifications will bind Sanitarium unless an authorised employee of Sanitarium agrees to such other terms or modifications expressly and specifically in writing on a medium bearing the letterhead, logo or other indicia of Sanitarium.  These Conditions will bind each party’s executors, administrators and permitted assigns or, being a company, its successors and permitted assigns.  Where there is an inconsistency between these Conditions, the terms of the Order and/or the Specification, the inconsistency will be resolved in the following order of precedence: these Conditions, the terms of the Order, the Specifications.

4.    The Supplier represents and warrants to Sanitarium that:

(a) it will supply the Goods and/or Services in accordance with the Contract;

(b) it has the necessary materials, plant, equipment, Personnel and facilities to supply the Goods and/or Services required by this Contract and will provide such things at its own cost;

(c) it has and will continue to have sufficient knowledge and experience in order to supply the Goods and/or Services in accordance with this Contract;

(d) where a sample of the Goods has been approved by or provided by the Supplier to Sanitarium, the Goods will be of the same grade or quality as the sample;

(e) where there is a supply of Goods by description, the Goods will correspond with the description;

(f) the Goods will be free from defects in materials and workmanship and of acceptable quality;

(g) the Goods and/or Services will be fit for the purpose for which goods or services (as relevant) of the same or similar kind are commonly supplied and any other purpose specified in this Contract;

(h) the Goods and/or Services will comply with all applicable Australian standards;

(i) the Goods will be conveyed to Sanitarium free of any encumbrances, and will not be the subject of any security interest registered on the Personal Property Securities Register (pursuant to the Personal Property Securities Act 2009);

(j) any Services supplied under or in connection with this Contract will be supplied by the Supplier in accordance with the highest standard of care and skill;

(k) the Goods and/or Services will not infringe the Intellectual Property Rights of any third party;

(l) all Goods and materials which are used in connection with the Goods, including packaging, will be safe and without risk to health when used for the purposes for which the Goods and materials were purchased by Sanitarium;

(m) the manufacture and overall quality of the Goods and/or the supply of the Services will comply in all respects with the requirements of all applicable legislation, rules, orders or other legal requirements in existence at the time of delivery of the Goods or Services (as relevant) to Sanitarium;

(n) the Supplier will at all times when delivering Goods to the relevant Site, or when performing the Services at the relevant Site, comply with Australian Standard 4068-1993 “Flat pallets for materials handling” as amended from time to time;

(o) if the Services include equipment maintenance services, the Supplier will maintain the Equipment (as defined in an Order) in optimal working order;

(p) the Supplier will use Personnel to undertake the Services who are suitable, qualified and experienced in performing services such as the Services;

(q) the Supplier will take every precaution to ensure that its equipment and materials and the manner in which they are used or applied and the acts or omissions of its Personnel do not result in any damage to property, injury or loss of life;

(r) in performing the Services, the Supplier will exercise the degree of skill, care and diligence normally exercised by members of the Supplier’s industry performing services of a similar nature;

(s) the Supplier will supply the Goods in accordance with the Specifications and Order, and will perform the Services in accordance with the Order;

(t) the Supplier will not do anything which might damage the name or reputation of Sanitarium; and

(u) the Supplier will give Sanitarium all information necessary to enable Sanitarium to intelligently assess the Supplier’s performance to the criteria contained in this Contract, if any.

5.    Where any of the Goods supplied under the Contract are subject to a manufacturer’s warranty, the Supplier will provide details of these warranties to Sanitarium and ensure that Sanitarium has the benefit of these warranties.

6.    On the delivery of the Goods to Sanitarium, Sanitarium or its nominee may inspect and test the Goods, within a reasonable time after delivery.  Delivery of the Goods will not be deemed to have been accepted by Sanitarium until the Goods have been inspected and certified by Sanitarium or its nominee.

7.    If it appears to Sanitarium that any Goods or Services do not correspond with the Contract or any applicable law then, in addition to other rights and remedies which Sanitarium has at law, Sanitarium may by written notice to the Supplier, require the Supplier to correct any defect, repair or replace the defective Goods or Services, or refund to Sanitarium the price paid for the Goods or Services, at Sanitarium’s option.  Any Goods considered defective by Sanitarium may be returned by Sanitarium to the Supplier at the Supplier’s cost and risk.  Nothing in this clause will limit Sanitarium’s rights and remedies available in law, including the right to rescind the Contract and to claim damages.

8.    Property and risk in the Goods will pass to Sanitarium on physical delivery of the Goods to Sanitarium under this Contract, subject to any right of Sanitarium to reject the Goods.  Unless otherwise agreed and stated in writing in the Order, delivery of Goods and/or the provision of the Services will be to the address specified in the Order.  The Supplier will be responsible for arranging and paying the costs of insurance and freight with respect to the Goods and the Goods must be packed in sufficiently strong and suitable packaging to ensure that the Goods are delivered undamaged.  Delivery will be in strict accordance with the date or dates and other information in the Order.  Unless otherwise specified in the Order, the delivery schedule of Sanitarium requires delivery of Goods within thirty (30) days of receipt by the Supplier of the Order.  The Supplier may not claim or register any interest (including any ‘security interest’ under the Personal Property Securities Act 2009) in the Goods.

9.    If the Goods are not delivered by the times required by clause 8 or the Services are not performed by the required time set out in the Contract, Sanitarium is entitled to liquidated damages from the date on which delivery or performance should have taken place and the liquidated damages will be payable at the liquidated damages rate set out in the Order for each complete week of delay.  If only part of the Goods are delayed, the liquidated damages will be calculated on the part of the price which is attributable to such part of the Goods as cannot, in consequence of the delay, be used as intended by the parties.  The liquidated damages become due at Sanitarium’s demand.

10.    Where the Supplier is unable to perform any of its obligations under this Contract, the Supplier must notify Sanitarium immediately in writing.  Where Sanitarium receives any such written notification, Sanitarium will be entitled to terminate this Contract and cancel all or part of an Order provided that any such termination or cancellation will not affect or prejudice any right which Sanitarium may have to damages or any other remedy against the Supplier under this Contract or at law.

11.    If the Supplier is required to supply the Goods and/or Services at any of the Sites, it will be responsible for ensuring that its Personnel who are present at the relevant Site conform with the following rules of the Sites:

(a) all work at any of the Sites must cease one hour before sunset each Friday and may not recommence until one hour after sunset on the following Saturday;

(b) all of the Supplier’s Personnel must vacate the relevant Sites during the hours set out in clause 11(a);

(c) all work at any of the Sites must be carried out under proper supervision;

(d) before any of the Personnel supply any Goods and/or Services at any of the Sites, those Personnel undertake any Site induction processes applicable to the Site;

(e) good order and discipline must be maintained among the Supplier’s Personnel engaged in the supply of the Goods and/or Services;

(f) the Supplier’s Personnel must comply with Sanitarium policies and all legislation relating to occupational health and safety;

(g) no alcoholic beverages or illegal drugs may be brought onto or consumed or used at any of the Sites; and

(h) all of the Supplier’s Personnel must carry and display an identity card provided by the Supplier while at any of the Sites.

12.    Sanitarium may direct the Supplier to cease using any Personnel in connection with the supply of the Goods and/or Services who, in the reasonable opinion of Sanitarium, are incompetent, negligent, infringe any safety regulation, are unsuitable to supply the Goods and/or Services or misconduct themselves.

13.    All prices for Goods and/or Services are in the currency and for the amount specified in the Order unless otherwise agreed in writing by Sanitarium and the Supplier.  Unless mutually agreed to in writing by Sanitarium and the Supplier, the Supplier may not vary the price stated in the Order regardless of any change in costs to the Supplier after the date of the Order.  All taxes and import duty required by law to be paid in relation to an Order will be paid by the Supplier.  Claims for payment for the Goods and/or Services will be by the way of tax invoice which will be sent to the address stated on the Order.  Unless otherwise stated in this Contract, payment for Goods and/or Services will be made thirty (30) days from the end of the month in which an invoice has been received in relation to those Goods and/or Services.

14.    Each party (Indemnifier) indemnifies the other party (Indemnified) for any loss or damage suffered by the Indemnified arising from or in connection with:

(a) any breach of this Contract by, or negligence of, the Indemnifier;

(b) any breach of law by the Indemnifier; or

(c) the death or injury to any person or damage to or loss of any property arising from the performance by the Indemnifier of its obligations under the Contract.

15.    The Supplier indemnifies Sanitarium for any loss or damage suffered by Sanitarium arising from or in connection with any payment made to any customer of Sanitarium as a result of any claim by or judgment or settlement in favour of that customer, because of or in connection with any default or defect in the Goods and/or performance of Services supplied to Sanitarium by the Supplier under this Contract.

16.    The liability of the indemnifying party under clauses 14 and 15 will be reduced by the extent to which any loss or damage arises out of the negligent act or omission of the party being indemnified, its employees or its permitted subcontractors or agents (other than the indemnifying party).

17.    To the full extent permitted by law, neither party is liable to the other party, whether in contract, tort (including negligence), statute or otherwise:

(a) for any loss, cost, damage or expense to the extent that it is for indirect, special, economic or consequential loss, where consequential loss means any loss, cost, damage or expense beyond the normal measure and beyond that which every plaintiff in a like situation would suffer; or

(b) for any loss of revenue or profits of any nature whatsoever, loss of expected savings, loss of chance or business opportunity, business interruption, loss or reduction of goodwill or damage to reputation.

18.    The Supplier must effect and maintain the following insurance:

(a) public liability insurance for an amount of at least $20 million;

(b) product liability insurance for an amount of at least $20 million, in respect of each claim, where supplying Goods;

(c) comprehensive motor vehicle insurance for vehicles used in connection with the supply of the Goods and/or Services;

(d) workers compensation insurance as required by law; and

(e) any other insurance required by Sanitarium and notified to the Supplier.

The Supplier must provide to Sanitarium, on request, evidence that the insurance required under this clause 18 is in place.

19.    Either party may set off against amounts due by it to the other party any amounts due by the other party to it under this Contract.

20.    Except as otherwise specified in this Contract, the price specified on the Order includes all Federal, State, local or foreign taxes, goods and services tax (GST) or any similar tax, stamp duties and other government charges upon manufacture, sale or supply or transportation of the Goods and/or upon the provision of the Services.  The Supplier will give Sanitarium a tax invoice in the form acceptable under the GST legislation and any regulations or rulings made thereunder within five (5) working days of any supply of Goods and/or Services under this Contract.

21.    Sanitarium will be entitled to withhold the payment of the GST component for any supply made under this Contract unless it receives a valid tax invoice in accordance with clause 20.

22.    Sanitarium will be entitled to withhold PAYG at the applicable withholding rate if the Supplier fails to quote the Supplier’s Australian Business Number.

23.    Where Goods delivered by the Supplier under this Contract contain any materials, including without limitation packaging material, for which, due to statutory requirements, no reasonably practical means of disposal is available to Sanitarium, Sanitarium will be entitled to require the Supplier at the Supplier’s cost to arrange appropriate disposal or to return the materials to the Supplier at the Supplier’s cost for that purpose.

24.    The Supplier is not entitled to use any of Sanitarium’s Intellectual Property Rights without the prior written approval of Sanitarium.  If Sanitarium gives its approval, the Supplier is only entitled to use the Intellectual Property Rights for the purposes of supplying the Goods and/or Services to Sanitarium.

25.    Sanitarium owns all drawings, specifications, instructions, manuals, reports or other documents (Documents) provided by Sanitarium to the Supplier and any Intellectual Property Rights in them.  Any new Intellectual Property Rights created by the Supplier in connection with the supply of the Goods and/or Services (New IP) will be owned by Sanitarium.  The Supplier assigns to Sanitarium all Intellectual Property Rights that it may acquire in any Documents and any New IP.

26.    Each Recipient must:

(a) at all times keep the Discloser’s Confidential Information absolutely secret and confidential and not directly or indirectly disclose or communicate the Discloser’s Confidential Information to any third party at any time or permit or suffer such information to be disclosed or communicated without the Discloser’s authority;

(b) not copy, reproduce or reverse engineer in any manner or form any Discloser’s Confidential Information;

(c) only use the Discloser’s Confidential Information for the sole purpose of this Contract; and

(d) take all steps and do all such things as may be necessary or desirable to safeguard the confidentiality of the Discloser’s Confidential Information.

27.    Notwithstanding any other provision of this Contract:

(a) the Recipient will not breach its obligations of confidence under this Contract by reason solely of disclosing the Discloser’s Confidential Information if strictly required to do so by law or a stock exchange, provided that it must first give reasonable notice to the Discloser of such requirement prior to actually disclosing that Confidential Information; and

(b) the Recipient may disclose the Discloser’s Confidential Information to its officers, employees, advisers and agents who have a specific need to know the Discloser’s Confidential Information for the purposes of this Contract, provided they have been made aware of the terms upon which the Discloser’s Confidential Information has been disclosed to the Recipient and the consequences of disclosing such information to a third party.

28.    The Recipient must return to the Discloser or destroy, at the Discloser’s option, all of the Discloser’s Confidential Information within the Recipient’s possession and control upon the Discloser’s request.

29.    A Discloser may obtain a court order enforcing the obligations of confidentiality imposed both by this Contract and generally at law.  A Discloser is entitled to approach any court of competent jurisdiction to obtain an injunction restraining the Recipient from failing or threatening to fail to comply with its confidentiality obligations under this Contract or, at the Discloser’s option, to obtain monetary damages or both.

30.    Either party is entitled to terminate this Contract or an Order:

(a) by giving written notice to the other party, termination effective on receipt of that notice if:

(i) the other party commits any continuing or material breach of the provisions of this Contract and, in the case of such a breach which is capable of remedy, fails to remedy the breach to the satisfaction of the non-defaulting party within 30 days after receipt of a written notice by the non-defaulting party giving full particulars of the breach and requiring it to be remedied or, if the breach is not capable of remedy in the reasonable opinion of the non-defaulting party, by serving on the defaulting party a notice of termination; or

(ii) the other party resolves to become, or is under the threat of becoming, subject to any form of insolvency administration; or

(b) for convenience by giving 30 days written notice to the other party.

31.    Upon termination or expiration of the Contract:

(a) each party must immediately return all documents, information, equipment and materials or any other thing belonging to the other party or to which the other party is entitled; and

(b) the Supplier must vacate all of the Sites if any of the Supplier’s Personnel are present at any of the Sites and remove all of the Supplier’s equipment from all of the Sites.

32.    Neither party will, without the prior written consent of the other party, transfer or assign any of its rights or obligations under this Contract.  If a party is a company, any Change of Control of the party will be deemed to be an assignment of this Contract that requires the consent of the other party under this clause 32, but such consent must not be unreasonably withheld.   The Supplier must not, without Sanitarium’s prior written consent, sub-contract any of its obligations under this Contract to a third party.  

33.    These Conditions are in addition to any rights the parties may have under the laws of the Commonwealth or the State of New South Wales, Australia but where any condition of these Conditions is held to be illegal, void or unenforceable, this Contract will be read as if such term or condition had never been included and was severable from this Contract leaving the remainder of this Contract legal, valid and enforceable.

34.    The parties hereby acknowledge that no term and condition in these Conditions or implied by law has been or will be excluded from this Contract.

35.    This Contract will be governed by the laws of the State of New South Wales, Australia and the Supplier and Sanitarium will submit to the non-exclusive jurisdiction of the Courts of that State.

36.    A party’s failure to enforce at any time or for any period of time, any term of any Contract incorporating these Conditions, will not constitute a waiver of such term and will in no way affect that party’s right later to enforce the Contract.

37.    Both parties will comply with all laws and regulations of the Commonwealth and States and Territories of Australia.

38.    The Supplier will provide all necessary information to, and obtain all necessary permits, approvals, licences, consents, authorisations and exemptions from, any government authority or other appropriate body, in respect of the Supplier’s supply of Goods and Services acquired by Sanitarium under these Conditions.

39.    Each of the parties agree to comply with the Anti-Corruption Laws and must not commit any act or omission which causes or could cause it or the other party to breach, or commit an offence under, any Anti-Corruption Laws.  Each party warrants and represents that it has not been convicted of any offence, and has not been the subject of any investigation or enforcement proceedings by any governmental, administrative or regulatory body regarding any offence or alleged offence, under any Anti-Corruption Laws. Each party must, to the extent permitted by law, promptly notify the other party in writing if it becomes aware at any time during the term of this Contract that any of the representations and warranties set out in this clause are, or might reasonably be expected to be, no longer correct.

ANNEXURE A Specification to supply of goods

1.    Regulatory & Sanitarium requirements

1.1    Food Regulations

All material, preparation and storage conditions must comply with the pertinent Australia New Zealand food regulations.

1.2    Sanitarium Requirements

1.2.1    It is a general requirement that Sanitarium ingredients be free of animal products other than those suitable for a lacto-ovo vegetarian diet. It is essential that suppliers notify the Regulatory Department at Sanitarium Development & Innovation of all raw materials of animal origin or raw materials that contain, or may contain, animal products.

1.2.2    It is essential that the Regulatory Department at Sanitarium Development & Innovation be notified in writing of any changes to specifications. Written acceptance of changes to specifications must be obtained from Sanitarium prior to further supply of any material subject to that Specification.

The address for notification is: Specifications – Regulatory Department Sanitarium Development & Innovation Locked Bag 7 Central Coast Mail Centre NSW 2252 (FAX 02 4977 2490) Email: SDI [email protected]

2.    Material handling requirements

This section defines requirements for transport, packaging, handling, storage and sanitation of all ingredients and packaging materials.  If more specific requirements for individual materials are required these requirements will be included in the material’s Raw Material Specification.

2.1    Packaging

All materials, including imported material, must be packed in sanitary conditions from premises that conform to the requirements of the health regulations in all states and territories of Australia or in New Zealand, as appropriate.

2.1.1    Materials must be contained in new or new-condition packaging or containers that are clean, dry and free from foreign odours, infestation or contamination.  Sealing of bags must be by either heat sealing or knotting.  The use of wire staples, metal or plastic clips, elastic rings, rubber bands or binder twine is not permitted.  Jute or multi-walled bags must be neatly sewn with smooth finished twine.

2.1.2    Sanitarium will not accept any material supplied in glass.

2.2    Lot Coding and Labeling

All materials must be clearly identified by a lot or batch coding system.  A lot code must represent and be traceable to a specific time of packing and production.

  • Suppliers name
  • Full name of material
  • Manufacturing date
  • Net weight or quantity
  • Lot or batch number
  • Manufacturing site identification

2.2.1    Inks and/or branding materials must be non-odorous and non-toxic and must not have contact with the contents.

2.3    Storage

2.3.1    All materials prior to delivery must be stored in a clean, dry, area that is well ventilated and away from direct sunlight, harmful and odorous chemicals or materials and be maintained free of infestation of any kind.

2.3.2    Where the material is temperature sensitive the recommended temperature must be maintained at all times.

2.3.3    Specific storage requirements relating to wheat is outlined in the Sanitarium Wheat Specification.

2.4    Stock Rotation

Stock rotation policy should ensure the freshest possible stock is consistently delivered. In addition to the stock rotation policy, there shall be a minimum of 60% or 6 months shelf life remaining on delivery.

2.5    Palletisation

2.5.1    Palletised deliveries must come with a Pallet Sheet.

2.5.2    Pallets must be loaded and secured in such a way as to withstand pallet inversion.

2.5.3    Pallets must be “food grade” quality as well as complete, dry, clean, and free from protruding sharp objects or edges and free from harmful or foreign substances. Preferred suppliers are: for Australia – Chep; for New Zealand - Chep.

2.5.4    Any material supplied on a pallet must not overhang the edge of the pallet.

2.5.5    If strapping is used to secure the material, it must not damage the material.

2.5.6    Materials must be packaged in such a way as to prevent water damage.  This is generally achieved by a total shrink-wrapping of the pallet.

2.5.7     The maximum weight of any pallet is 1200 kg.

2.6    Containers and Transport

Vehicles and shipping containers used for transportation of materials must be of “food grade” standard and must:

  • Protect the material from the environment.

  • Be visually clean and free of odours.  Any other cargo transported with this supply shall also be visually clean and free of odours.

  • Be dry.

  • Be free of structural damage that may impact the material.

  • Be free from any infestation or contamination.  Any other cargo transported with this supply shall also be free from any infestation or contamination.

  • Maintain material temperature requirements.

When the material is transported on open topped vehicles each load must be covered by a clean, dry tarpaulin.  Action must be taken to prevent damage to ingredients by load securing ropes.

Specific transport requirements relating to wheat is outlined in the Sanitarium Wheat Specification.

Where the material requires cold chain transporting, records must be available, which show the material has remained at the required temperature.

2.7    Delivery

All deliveries must be made according to instructions on the purchase order or by prior arrangement.

2.7.1     The preferred times of delivery for Goods are 6.30am – 2.30pm Mon – Thur, and no deliveries on Fridays.

2.8    Documentation

Each delivery must be accompanied by documentation that describes the materials and which specify the:

  • Sanitarium order number.

  • Sanitarium Part Number.

  • ​Invoice to be sent to Head Office Finance.

  • Pallet transfer docket.

  • Quantity.

  • Batch and Lot numbers.

  • Number of pallets in the delivery.

  • Number of items per pallet.

  • Any other documentation as outlined on the individual material specification. E.g. Certificate of Analysis.

3.    Supplier responsibility

The supplier (or potential supplier) will agree to allow the access of Sanitarium representatives to audit the supplier’s plant or distribution facilities relating to specified raw materials, or where required, arrange for an inspection with their supplier.

It is the responsibility of the supplier to ensure that the material supplied complies with: the relevant Sanitarium Raw Material Specification, supplier completed Product Information Form, supplier completed cover letter, any accompanying documentation required and the Standard Conditions of Purchase of Goods by Sanitarium.

Responsibility for the quality of the material is borne by the supplier until the goods have been received into stock by Sanitarium. It is a requirement that all suppliers comply with the terms of the Ethical Trading Initiative (ETI), and International Labour Organisation (ILO) Conventions.